Workplace and Employment Mediation Course
Available on Zoom and In Person
24 hours
Our key course brought to you by John Sephton FCIPD, Ann Ogbomo, Lucy Jackson Cousin, Tristana Lauro, Stephen Malcolm OBE and directed by Jonathan Dingle FRSA - everything needed for a mediator to work in workplace and employment mediation. The course now runs over three days to allow more time for reflection and assimilation, practice and fluency. It offers 24 hours of CPD.
From £750.00 inc VAT
Course Code: WP3
Learning Outcomes Include:
Workplace and Employment mediation training, which is accredited and has 24 hours of CPD builds on a mediator's existing core skills to develop fluency in techniques that are essential in these key areas. The course focuses on the statutory and regulatory framwork as well as the practical skills in what are often demanding mediations. This includes reality testing and reframing as well as the use of reflective language and active listening. Delegates are encouraged to consider their own practice and identify areas in which they might make improvements, including how they might best support inclusivity and avoid the potential for unconscious bias within their mediations.
Delegates are encouraged, if they have experience in the area, to bring an issue they have actually encountered in a mediation that they would be prepared to share, in a confidential environment, with fellow delegates. The purpose being to learn through others, in a shared way, in sessions led by highly experienced mediators. It is an excellent three day course that has outstanding feedback and equips people for a new and profitable direction in their careers.
Who is this for?
The course resonates with those wishing to build a mediaiton portfolio in this demanding and well paid, fast-moving area. The skills are transportable internationally - and are in high demand. Mediators trained to date have an HR, NHS, media, broadcasting, arts, management, legal, armed forces, and business backgrounds but really the skills come best from those with an interest in people and helping them click.
Course availability
24 – 26 Feb 2026
24 hours
Starts at:
Tuesday 24 February 2026 10:00am
Ends at:
Thursday 26 February 2026 6:00pm
Cost
£750.00 inc VAT
Location details
Contact
About the tutor
Jonathan Dingle is an institution in mediation. The founder of the Civil Mediation Council and later the Society of Mediators, he is leader of the Faculty at 218 Strand - the Society of Mediators' training arm. Jonathan works across the UK, in Europe and South Africa, and in the USA/Caribbean on a wide variety of commercial, civil, relationship, and workplace matters - as well as international and regional cases involving the most complex issues. He is working in township suburbs of Johannesburg on restorative justice mediation and on islands in the Mediterranean to develop effective access to resolution. He has be honoured with numerous awards and is a FRSA, as well as a member of the Middle Temple, a barrister, and an arbitrator in sub-Saharan Africa.
Jonathan has undertaken more than 2,500 mediations and ADR processes (as of April 2024) and recent matters have included nationally important artefacts, major artistic disagreements, personal relationship breakdowns, the fate of animals, armed forces issues, and cross-border commercial disputes. He undertakes highly sensitive matters involving people from all situations and government bodies and holds relevant security clearances. He is non-judgemental and has worked with people from every walk of life and background with feedback that includes "legendary", "a caring and incisive neutral", and "(Jonathan was) the difference between commercial destruction and the effective and durable outcome we have now achieved".
Following a career in the Royal Navy and a few small wars, and a period as Judge Advocate, Jonathan chose to specialise in conflict resolution, particularly in cases where there are relationship issues, failures of communication, serious injuries or harm, and those with a military element. He balances his court work and a busy mediation practice with supporting four grandsons in their quests for fun, and exploring the planet on old motorcycles. Based in London, he has ties to the South West of England and to New England, and spends much time at the moment working in Greece and South Africa, as well as the Caribbean.
An early adopter and staunch advocate of ADR in the UK, Jonathan has written chapters on the subject for a number of legal texts as well as the best-selling handbook Practical Mediation. He is available to mediate, to lead courses, or to be shot with NERF guns by his grandsons around the world. +44 207 353 3936 [email protected]
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Workplace and Employment Mediation Course
Testimonials
What do learners think of our courses? Read a selection of course feedback from learners below.
This course was engaging, excellently delivered and thoroughly enjoyable! I would recommend this to lawyers and non-lawyers alike. The skills that you will learn on the course will be beneficial in various aspects of life, irrespective of whether or not you want to practise as a mediator afterwards!
Barrister, Government Legal Department
"An intensive, comprehensive and action packed course which allowed me to see beyond the theory to putting it into practice. It is one thing to read about a field of practice and quite another to try and do it yourself!"
Broadcaster and singer
‘The Society of Mediators course will both change your life and the way you look at resolving any dispute in the future. I was already a convert to mediation, having been continually frustrated by the court process, in my practice as a solicitor. However, the course gave me a completely fresh outlook in the way to deal with mediation, and is designed to fast-track you to have the skills, you may have thought you had, but didn’t realise you need. The week is intense, but in a good way, and planned so that you often don’t really realise you are continually learning. (continues...)
Mediator at Riviera Mediation - full time since 2023 Course
(... continued) There is a rich blend of tutors and facilitators, who have a very wide range of backgrounds. It may sound over the top, but by day one I was completely re-thinking the way I approached problems, and indeed the way I communicated with people. Whether you are a lawyer or not, this course has something to offer anyone who wants to resolve issues in any walk of life. I found my legal background, something of a disadvantage, as I had to be ‘untrained’ in lots of ways I approach disputes. Most importantly of all, I learnt to listen and not talk! To say it is ‘value for money’ is an understatement. I urge you to sign up. You will not regret it.’
Ben Tisdall, former Solicitor - now full time mediator
"I cannot recall ever attending a training course, particularly one that lasts from 10am to gone 6pm for 5 consecutive days, where I have felt constantly engaged and enthused. All of the tutors have been superb and their passion and commitment to mediation is clear."
42 Bedford Row
"The course was better than I expected, the tutors were all fantastic. They taught us from beginner’s level and explained everything in an easy-to-understand way, which meant I didn’t feel like I was thrown in the deep end when I started mediating the case studies."
The Insolvency Service
"An excellent introduction to mediation and a great opportunity for personal development. I was pushed out of my comfort zone and challenged by an engaging and interesting faculty."
Bupa
"Life changing."
CEO and Venture Capital Board Member
"A substantial, through and entertaining course... provided me with the important basics [and] broke down assumptions I had previously. The tutors were inspiring and kind and I really enjoyed the opportunity to learn with lovely new people from outside of my usual ‘tunnel’."
Cornerstone Chambers
"The course provided a provided a comprehensive account of mediation and how it works. The tutors were very knowledgeable and clearly determined to ensure everyone on the course left with a good understanding of the subject."
King's College London